Testimonials & Reviews | angli-EAR Hearing and Tinnitus Solutions

We’d like to reassure all our wonderful clients that we will remain open during lockdown as we are classed as an essential service.


We have very stringent Covid-19 procedures for the safety of both clients and our staff. For the full, updated list of measures, read more here

Testimonials

Professional friendly service

Feb 2021

Highly recommend as reception staff and Shelley were both so helpful and explained procedures. Most efficient procedures in place to ensure Covid compliant.

Amazing Service

Feb 2021

Firstly the reception and working areas were immaculate and the Covid restrictions and precautions were taken very seriously. I felt totally safe. The reception staff were friendly, efficient and courteous. The young man that saw me (Daniel?) was incredible. He took time to listen to my problem, gave me an examination and sorted everything out with kindness and reassurance. He also gave me some invaluable advice and assistance for the future. Although I was hesitant at first to attend I was so pleased that I did. I can now hear again !

Wax removal

Feb 2021

Booked an appointment at short notice.
Greeted by very friendly people and saw my clinician at the appointed time.
Everything re the procedure was explained, and the wax removal was perfectly removed.
Would highly recommend them.

Ear Wax Removal with Shelley Carter

Feb 2021

Very welcoming staff and nice clean surroundings. Shelley was very polite and friendly and made me feel at ease. The procedure was explained in full and completed very professionally. I would highly recommend angli-EAR as I walked out thinking I had had the best care and service possible.

Ear wax removal

Feb 2021

A very safe and COVID secure experience. Wonderful to hear properly again. Shelley was very professional and explained every step of the process. Highly recommended, thank you.

Lovely to hear again!!

Feb 2021

Easy to book, friendly and welcoming staff, very professional service. Thank you.

Amazing 🤩

Feb 2021

My 6 year daughter was very comfortable whilst having her ear wax removed.
She was so pleased with Nadia that she wanted to go and see her the next day 😂

Truly Professional in every way

Feb 2021

From the welcome which included Covid-19 procedure and the hospitality to the examination of my ears it was a truly relaxing and confidence building experience.
Nadia explained the examination procedure for me in a form of sign language due to the fact that I was completely deaf with a high build -up of wax and other debris in my ears. She showed me on a screen what my problem was and then proceeded to restore my hearing. After 15/20 minutes my hearing was restored which helped to also restore my wife’s sanity. It cannot be very nice having to try to make a deaf husband understand with sign and lip language. Thank you Angli-Ear!!

Ear Micro Suction

Feb 2021

Good, efficient and COVID safe appointment, thank you!

Excellent service

Feb 2021

You done a superb accessment of my hearing, I shall be back each year for further hearing tests, many thanks

Excellent support

Feb 2021

The staff are very helpful and patient. Everything was very quick with adherence to Covid 19 needs.

thank you

Jan 2021

I visited Angli Ear a year ago and they sent me my one year reminder. i was very happy with my previous visit and this visit recently didn’t disappoint either. All was well so i went home with peace of mind, what more can you ask for during these very difficult Covid times. Everyone at the clinic is lovely and i felt very safe.

Excellent – definitely recommend!

Jan 2021

Excellent service from first phone call to after-appointment care. Very clean, safe environment and a professional team. Would definitely recommend, really good customer experience.

Very good service

Jan 2021

I called at 11.30 am with a blocked ear and by 3pm i was walking
out with both ears cleared.

when i got home it was if everything had changed i couldn’t hear the telephone but ok when i removed hearing aid continual humming in my right ear

Jan 2021

I have gone back to hidden hearing who are coming to my home

Sterling Five Star Service

Jan 2021

Angli Ear, were of great help, firstly going to them with a bad tinnitus problem, not knowing, that really I had a hearing problem. So with there help and support I now hear low treble noise like never before. If I said I now hear in colour, instead of grey, that may help you understand the difference!!!. All the staff go out of there way to make you feel at easy. What was of great help was the 30day free trial, the product kind of sells it self once its fitted and adjusted to meet your needs. Do I recommend them, yes I do.

Excellent Service

Jan 2021

My 5yr old son has been treated at Angliear Hearing twice now & both times we have had an excellent experience. Very professional and informative and clean and friendly and they were wonderful with Jamie & made him feel completely at ease. I would highly recommend them.

An excellent and informative experience

Jan 2021

I was very impressed with my visit to your hearing clinic. I used my voucher that I had received after my child’s ear appointment. The clinic was spotlessly clean and the staff are extremely friendly. I had a thorough hearing examination and my results were explained very clearly. It was so helpful to be educated about my condition and all the options fully described. Thank you very much!

Sons blocked ears

Jan 2021

I have used angli-ear a few times now and wish I’d found them sooner, absolutely fantastic with 1st class service. I prefer paying for a quick appointment rather then waiting to be seen on NHS although they do a good job too.

Anglia- EAR experience

Jan 2021

Wonderful, Shelly who handled my visit was great.
I felt totally assured and at ease throughout my appointment. Truly professional, and I am sure they will be my ears best friend for years to come.
Many thanks

Excellent

Jan 2021

My second visit and every bit as good as the first!! Completely safe environment – felt very confident – and quick and comfortable treatment.

Superb Experience

Jan 2021

My ears were both badly blocked and I could barely hear !! Came in and they were so bad couldn’t be done in one session !! However by the time I had got home my hearing had improved approx. 50% !! I followed the instructions given and went back a week later and now I’m hearing perfectly again !! Great service great staff couldn’t ask for more !!

Hearing assessment

Dec 2020

Booked a hearing assessment and was seen by Trevor. Very thorough and more detailed than a free test carried out by a high street hearing centre. Very informative and I now have a greater understanding of my needs in order to go forward.

5 star service

Dec 2020

Very professional and efficient service.

RE: Wax Removal

Dec 2020

Job done – with friendly consideration throughout. Aspiration, irrigation and careful removal all accomplished as necessary.
The anti-Convid-19 precautions were excellent.

Caring professional staff

Dec 2020

Accompanied my husband for a hearing test. We were met at the door and our temperature’s were taken, then provided with masks and hand sanitiser. My husband then had the most thorough hearing test with the most amazing technology. The new premises look amazing and the staff couldn’t be more professional. Would thoroughly recommend angli-EAR

Just brilliant!

Dec 2020

Appointment at short notice when national providers were quoting 3-4 weeks, adjacent dedicated parking, well received, on-time consultation, professional treatment with total success, what a relief!

Excellent care

Dec 2020

I visited angli-EAR as I was concerned about my tinnitus. I was given excellent explanations of the causes of tinnitus and reassured about it. Trevor was very generous with his time and showed me useful diagrams to help me understand. The whole environment was very pleasant. I wholeheartedly recommend angli-Ear.

Thorough and Professional

Nov 2020

From the moment you book your appointment, everything goes smoothly and nothing is left to chance. Sanitization is excellent and the surroundings are spotless, the staff welcoming and the service is truly professional. I used to go the the local hospital every six month for wax remaoval but had to wait in a noisy and crowded waiting area and spend lots of time at every stage of the process. Very stressful. here at Shelford I feel totally relaxed and the handling of my treatment is so pleasant and comfortable. The cost is quite modest and the feeling of safety, especially in these COVID times, is remarkable.

Friendly and efficient.

Nov 2020

New hearing aids fitted in a safe , friendly, comfortable environment, by helpful efficient staff.

Efficient and professional

Nov 2020

Hearing test was carried out in COVID secure environment. All staff were very friendly and very professional. Test was efficient and thorough. Many thanks.

Excellent care

Nov 2020

All the staff are professional, caring and help your hearing problem very efficiently giving much unhurried time to you. Best help with easy access. Highly recommended

Pleasant and professional.

Nov 2020

Very happy with my experience and results.
Friendly professional advice highly recommended.

Safe and professional

Nov 2020

Efficient, safe and effective arrival process combined with very thorough and professional provision of hearing test

Very helpful 12-month assessment

Nov 2020

I got my hearing aids from AngliEAR last year and was sorry to miss my 6month assessment in May 2020 which was cancelled because of the first lockdown, so this 12-month appointment was important to me. Trevor took plenty of time to reassess my hearing and equally importantly my response to the changes he made to the programming, listened carefully and responded thoughtfully to my comments and questions. The new premises are superb and the Covid-safety precautions are impressive, clearly everyone takes them seriously but this did not affect the friendliness or courtesy with which I was treated. I had previously had NHS hearing aids for some years but am very glad indeed that I decided to invest in much more effective hearing correction by AngliEAR. Fully recommend.

Excellent experience

Nov 2020

Two visits to Angli-EAR in past week to sort out my 8 year old daughter’s blocked ears. Whole experience was first class, so friendly, kind and professional. Will confidently return if needed and 100% recommended

Appointment yesterday

Nov 2020

Welcoming detailed covid 19 proceedure

Great job of sorting out my blocked ear.

Nov 2020

My ear had become completely blocked with wax and skin, so I was finding it hard to ear, and had started to feel dizzy. This problem was completely resolved at Angli-Ear today – much to my relief. Julie was extremely careful, explaining and reassuring the whole time, and managed to clear my ears completely. The whole experience could not have been better, and I have already recommended the clinic to my daughter, and will definitely be coming back again.

Very professional service with supurb customer friendliness.

Nov 2020

Daniel was my audiologist. I have had NHS hearing aids for quite a few years. I have experienced some problems in the last year and was no longer getting any help. On my first visit to Daniel, he was very reassuring that he could provide a solution to all of my concerns.

Solutions were found to my problems on each appointment. I was scheduled for 5 appointments but my problems were solved by appointment 3 and appointments 4 &5 were just for final “fine tuning”.

Superb, professional and kindly service. Super new facilities.

Excellent

Nov 2020

Shelley was very knowledgeable and informative. Performed the procedure impeccably well and guided through the steps in a very reassuring manner. If I ever have an issue with my ears again, I’m definitely coming back.

Why I would recommend Angli-EAR

Nov 2020

I would highly recommend Angli-EAR. I was treated with efficiency, friendliness and safety. For both my visits I had a high standard of care which met my needs and I will continue to use Angli-EAR in the future. Thank you very much for your high-class treatment.

Consistently kind and reliable service

Nov 2020

I have been having my ears micro-suctioned at angli-EAR for a couple of years now and I find the service reliable and consistently kind and responsive – for instance this time, my ears were blocking a bit sooner than usual so when I rang to see if I could bring my appointment forward, I was offered an appointment nearly 2 weeks earlier than the original one booked.

Great experience

Nov 2020

Overall a seamless booking experience, great communication before arrival and the consultation process was explained to me very clearly on arrival. The appointment was on time, practitioner was very knowledgeable and I have no complaints at all. Would thoroughly recommend this company.

Professional help

Nov 2020

The testing and analysis were expertly done with sympathetic understanding and pleasantness. The ability to provide the right solution was professionally done. The hearing aids are discreet and with Bluetooth connectivity provide ample individual control and useable options.

New Customer

Nov 2020

I was very impressed with the care and attention I received. So much so I have booked another appointment.

My yearly check up.

Nov 2020

I am very happy with the way I am looked after Angli-EAR. They are very thorough and attentive and I feel well looked after. Their new premises are wonderful.

wax removal

Sep 2020

excellent service