I never normally leave reviews but felt that our experience today was so outstanding, positive and has made such a difference for my daughter that Trevor and his team deserve all the praise and appreciation I can give.
I took my daughter who has special needs, for removal of earwax today. My daughter suffers from extreme anxiety in any medical environment and we have tried and failed many times at our GP surgery for this procedure but have always left with my daughter extremely upset because she couldn’t go through with this.
From my very first phone call to angli-EAR Hearing the service we have received has been faultless.
We were fitted in early this morning so my daughter wouldn’t have apprehension building throughout the day.
Trevor and Julie were fantastic with my daughter, from making her a perfect cup of tea, to patiently explaining everything regarding the wax in her ear, what they could do and how to look after her ears in the future.
Because of their kindness, patience and absolute professionalism, my daughter did not experience any kind of anxiety at all.
She even laughed at points during this procedure and was completely fascinated with what was happening.
After the procedure my daughter was able to ask any further questions and just generally take her time.
As a mother of a child with special needs I am far used to having to battle in different situations like this. To be able to have the time and space and reassurance that Trevor gave to us both is truly priceless. And being made a cup of coffee that I could drink whilst it was still hot was a wonderful bonus!
And I have to send out an especially big thank you to Teddy and Buddy, two of the most gorgeous dogs you could ever wish to meet. A gorgeous bonus to have them greeting us this morning and helping my daughter relax right from the very start.
Trevor and your team, thank you so much for everything you have done for us today. You have helped in far more ways than just the wax removal procedure. You have given my daughter confidence that she can face medical interventions with the right support.
Thank you so very very much!
Samantha – Melbourne – SG8
I can’t thank Trevor and his team enough for putting my 6 year old daughter Maya at ease with her tinnitus and also both of us.
He talked directly to Maya as an adult and we came out of there with more knowledge and understanding of the condition and just felt relieved.
Loved meeting the, dogs could have happily taken them home
Thank you very much.
Lisa and Iain – St Neots – PE19
Trevor and the team made the whole experience easy. I’ve never had my hearing tested before and didn’t know what to expect.
I’ve been saying ‘pardon’ a fair bit recently and asking people to speak more clearly. Given that my day job is about listening, I wanted to check out if there was anything to be worried about.
The tests were easy and not painful. Trevor showed me each test result and explained how it all worked.
My tests were all clear and my hearing is fine so Trevor gave me helpful practical strategies to support my hearing and make sure I look after my hearing well going forward (including using a better headset at work).
I feel reassured. I now understand why I’ve been finding it harder to hear recently and I’ve got practical strategies to address that.
Brilliant service! Thoroughly recommend them. Don’t take your hearing for granted. Get angli-EAR Hearing to help you take good care of it.
Thor A – Waterbeach – CB28
If you want a welcoming, professional and caring experience backed with bags of enthusiasm then I highly recommend you try these guys first. I shall certainly be returning in the near future.
Stuart – Thurlow – CB9
Was so pleased that I found out about angli-EAR Hearing. Got an appointment very quickly and my hearing and spirits have been totally restored after microsuction wax removal. Many thanks.
Bridget – Cambridge – CB4
Had a appointment today for a ear health check and the level of service Is exceptional! They all make you feel very comfortable and relaxed and go through everything with you in detail before they start. Thank you guys for a great service including the two lovely dogs. I would 100% recommend them!
Krishan – Cambourne – CB23
I have been bringing my 91 year old Mum here, I cannot fault the service we received. Kind, helpful, considerate and lovely staff throughout our visits. Scott is a very professional person and put us at ease on every occasion, Mum is doing very well with her hearing aids. Thank you very much.
Julie – Fen Ditton – CB5
I had an appointment with Trevor and he is just amazing and the nicest person you’ll ever meet. He is so enthusiastic about his work that it makes you feel totally as ease. He found the problem I was having, he was very thorough and I haven’t had an issue since. I would totally recommend angli-EAR Hearing to anyone and everyone who is having issues.. Just wonderful.
Katy – Lakenheath – IP27
I was impressed with the time given to me explaining the basic workings of the ear and the elaborate electronics which displayed my condition and the procedure that would be required to improve my hearing. The results are very pleasing not only for me but also for my family!
John – Gamlingay – CB22
Visited to have an overall checkup done and found the whole practice to be incredibly professional and welcoming. They walked me carefully through every procedure in advance, explaining it carefully and ensuring I was happy. Highly recommended!
Adam – Ely – CB6
Yet another 5 star review for this wonderful business! Thank you so much for your patience, care and kindness. You do so much more than just hearing loss solutions. You change people’s (and their loved ones) lives. Anybody that has ever had to live with someone with hearing loss will be able to understand what I mean. The customer is truly at the centre of this business.
Tania – Burwell – CB25
I could not possibly thank angli-EAR Hearing enough for sorting my hearing issues out, on my visit today. I would recommend angli-EAR Hearing 100%, for there knowledgeable super friendly efficient service. I would not hesitate on a return visit, for any future treatment. Sincere congratulations angli-EAR Hearing, you operate a fantastic service, Many Thanks to you all. 5 star service
Philip – Cambridge – CB1
Superb service from Trevor. Hugely knowledgeable and impressive. I say that as someone who spends their career working with medical professionals at the highest level. Cannot recommend highly enough.
Stuart – Cambridge – CB1
What an amazing/invaluable service angli-Ear offers! Having only hearing in one ear (from birth) – I was left worryingly with a rather sudden & horrible predicament after swimming had (unknowingly) caused a major cerumen impaction; which had resulted in an horrendous deafness and accompanying tinnitus…. and not wanting to risk the prospect of a less experienced doctor or nurse attempting an old fashioned (and much riskier) syringing – I rather fortunately came across the angli-Ear clinic instead. Where Dr Stephanie rather skilfully performed the required micro-suction, irrigation and careful extraction of decades worth of slowly accumulated wax, and which thankfully fully restored my hearing again…. even better than it’s been for years! So I highly recommend angli-Ear!!
Adam – Great Shelford – CB22
A great online booking service, wonderful interaction with all the staff very friendly and welcoming. Great service provided by Stephanie, she explained everything extremely well was very kind and considerate.
Jacqueline – Huntington – PE28
When seeing Trevor for my first visit I was in a desperate state due to my tinnitus. His calm, friendly and reassuring manner gave me the hope I needed to tackle my situation. With the help of my ‘brain’ aids and Trevor’s invaluable therapy I am now moving forward. A big thank you to Trevor and his team.
Michael – Bury St Edmunds – IP33
Many thanks for my check-up today and the adjustments you made to my instruments. Until you asked, I hadn’t realised how much I was avoiding the social side of my singing group.
I made a point of staying behind yesterday for a coffee, and the changes you had made worked really well. I know it was as noisy as usual as a friend with normal hearing asked to move to somewhere quieter!
Gill – Great Shelford – CB22
Such a good customer experience here, Trevor and his team are just brilliant. So much care was taken with me as a client and the expertise was clear in all the staff. Trevor has a cool app and showed me inside my ears and talked me through the procedure before starting any work, his approach was very cool and he is worth everyone of the 5 stars.
Darren – Great Cambourne – CB22
After a month of problems with my ear, a same day visit to angl-EAR Hearing and Tinnitus Solutions Limited produced the desired solution to my my problems. Trevor was very good in explaining everything during the procedure and the end result is restored perfect hearing. Thank you
Derrick – Peterborough – PE2
Just wanted to say that I went for my hearing aid fitting on the NHS on Friday. I was in and out in about 10 minutes and wasn’t asked a single question about how I’d been coping with Tinnitus.
I went along as I was curious to see what I’d be offered, plus they could be in reserve should I loose, damage or eat the ones you supplied. 🙂
I thought you should know this as I felt the help you gave me extended beyond the hearing aids I bought. I’m so pleased that I made the decision to contact you. Sarah asked me more questions in my initial phone call than the Senior Audiologist at our local NHS audiology clinic on Friday.
As I said to you, the check up appointments were like therapy for me and we’re so helpful and important. The fact that my wife and the kids could come along was a big help as Tinnitus initially impacted on everyone in the family when it first arrived.
We’ve recommend you to a colleague.
Gary – Braintree – CM7
I listened hard ,sound -muzzy ,unclear
Her speech was distant though she was near
Of angli-EAR a friend did mention
A visit arranged then best of attention
And now !! I can hear so loud and so clear
My grateful thanks to angli-EAR .
Thank to all of the team ,not forgetting Teddy
George – Cambridge – CB1
Loss of any of your senses can be stressful as I found with my hearing loss. My consultant was professional and friendly throughout, explaining the process having secured my history of the problem. The procedure was painless with care taken to ensure I was comfortable throughout. More importantly, to visually see the before and after treatment results was very reassuring. Would highly recommend to anyone
Melvin – Peterborough – PE7
The service and attention to detail I received were excellent. Stephanie listened very well to my issues regarding my hearing, and was able to provide a solution in terms of a hearing aid. She was very careful to ensure all aspects of the hearing aid worked as well as possible for me. Stephanie was helpful and polite throughout, and clearly has a great amount of expertise
Gill – Wimpole – SG8
Excellent, professional and friendly service. My appointment felt left me feeling very reassured. All my questions were answered thoroughly and with care
Sarah – Hauxton – CB22
Excellent service, very friendly, very fair pricing
Michael – Cambridge – CB1
Could make prompt appointment for ear wax removal. Welcoming friendly considerate staff. Procedure wasn’t rushed and was explained in detail. Procedure executed in a calm, professional manner and was painless
Annie – Moulton – CB8
Everything was straightforward and seamless. The practice was welcoming (especially Teddy) and the level of service brilliant
Lucy – Withersfield – CB9
Very impressed with the expertise of Trevor who explained everything to me making sure I understood what was going on.There was no trying to sell me anything, he was always straight down the line as to what my hearing problem was and the best way forward, plus he had a great sense of humour, he needed that with me!”
Keith – Barhill – CB23
I was able to book an appointment very quickly. The treatment was explained clearly by Trevor Chapman giving me reassurance. The procedure to remove the ear wax was painless and efficient.
Joe – Hardwick – CB23
Having had a problem with Ear wax on a regular basis ,painful experiences with NHS treatment and being a bit of a scaredy cat when it comes to ears whats a girl to do ? Fortunately i have just discovered your team …. A home visit for my housebound elderly mother , resulted in her agreeing to trial hearing aids when all others had fallen by the wayside , My ears cleaned and cleared so now the neighbours don’t have to hear my telly and it was quick painless and fascinating to see my eardrums! Top this off with a visit from the wonderful Teddy… A Great experience cant fault it in anyway!
Caroline – Bottisham – CB25
I had a problem with ear wax. The NHS had 2 tries at syringing with no success. I contacted anglEAR Hearing and the following morning I was leaving their building with full hearing and clean ears. Trevor did the procedure very effectively. He explained clearly what he was doing and the whole procedure was painless. I’ll definitely be going back when I have an ear wax problem again.
Joe – Hardwick – CB23
The service we received today at angli-EAR Hearing was exceptional. My 11 year old daughter frequently suffers from compacted ear wax and along with this gets extremely upset and agitated, pleading with me to get it removed ASAP. On phoning angli-EAR Hearing they were extremely understanding and accommodating, both Trevor and Sarah on reception were fantastic and very reassuring to my child, setting us both instantly at ease. Trevor explained everything in great detail and I certainly learnt a thing or two about the latest treatments available. I wouldn’t hesitate to recommend them to anyone.
Karen – Wisbech – PE14
Everyone is friendly and polite.. including the dog! We are always offered a hot drink which helps to make us feel welcome. I think the most important thing for me is that I never feel rushed and that Trevor always listens and understands
Toni – Saffron Walden – CB10
I was able to get an appointment within a few days of ringing, and actually got an earlier slot due to the original appointment being cancelled due to sickness. I could very well have been told come back another day, but they got me in at the convenience to everyone in involved.
Nick – Haverhill – CB9
The audiologist who treated me was wonderful, Stephanie – ex US Air Force audiologist. She was really clear in explaining everything and made me feel entirely at my ease during the procedure. The whole process was very ‘therapeutic’ in that respect. And the results were good. I’ll certainly use this service again if/when I need it.
Tony – Cambridge – CB1
Extremely good service. Very friendly and helpful staff. Made me feel that my issue was important and I felt comfortable at all times.
Joanne – Bury St Edmunds – IP28
Amazing. Truly fantastic service. I went almost two weeks with a blocked ear. Made an appointment and Stephanie was most accommodating to my working hours. But her determination for perfection was amazing. I went in with one blocked ear, to find out I had one and almost a second and walked out with two perfectly clear ears. My girlfriend was hugely impressed and now wants to go herself. Teddy was a most lovely surprise welcome and they do everything to make you feel at home and perfectly comfortable. I cannot recommend them enough especially Stephanie and I will most certainly be going back again. Wonderful people and amazing service.
Simon – Haverhill – CB9
Fantastic service, Staff and modern location with great technology. One of the best customer services experiences I have had.
Pascal – Ely – CB6
My little daughter had earwax build-up removed. Very quick, competent, professional and friendly service. Would definitely recommend.
Marcus – Cambridge – CB1
Very friendly and professional. Explained procedures fully and answered all questions and sorted out my ear problems. Very grateful and I highly recommend
Chris – Cottenham – CB24
After being cajoled to do something about my hearing I attended Trevor’s clinic.
Having had the hearing test I was quite shocked to find out how much hearing I had lost especially clarity , it seems my brain was guessing at many words !
Trevor explained my choices and recommend my hearing aids ( sorry instruments ).
They have made the world of difference over and above the ones I had , plus the fact they are so much more comfortable to wear .
My wife now says she can’t grumble about me under her breath now !
I have no hesitation in recommending Trevor and his team.
I felt under no pressure and everything was explained throughout . Even had IT advice .
Three lovely people plus Teddy.
Stan – Balsham – CB21
I felt my hearing was in safe hands. The whole experience was handled in a very professional way and I won’t hesitate to use this service again
Stanley – Peterborough – PE6
Stephanie cleared my earwax in a matter of seconds with no pain or discomfort whatsoever. She was excellent at describing how the equipment worked and I have no doubt that the NHS water syringing offered in 2 weeks time would not have been so pleasant (or safe) an experience! Sadly she identified most of my current symptoms as NOT due to wax but to internal congestion… so it’s back to the NHS.
Alex – Cottenahm – CB24
My Husband Had Hearing Aids from Specsavers that were approx. 4-5 years old and not performing well so made an appointment to see Trevor. This was one of the best decisions ever made as from the first appointment we were treated with the upmost respect from kind and friendly Trevor and his partner Sarah. Absolutely everything was explained and the care and attention was first class. The time and trouble taken to ensure that the new hearing aids were perfect for my husbands type of hearing loss was phenomenal and the results truly amazing, will never forget the look on my husbands face when the aids were fitted, programmed and he heard clearly for the first time! Both my husband and I cannot recommend these lovely people enough….the end result has been LIFE CHANGING…Thank you so much .
You also get the extra treat of being greeted by their beautiful dog Teddy who gives his own welcome every time.
Angie and Barry – Cambridge – CB5
My experience at angli-EAR Hearing has been brilliant from the beginning. Trevor Chapman is thorough, friendly, knowledgeable and very good at explaining things. I love my new Instruments, as the hearing aids are now called, and my life is SO much better now that I can hear properly. I would urge anyone who is considering having aids of any kind to try Angliear. Can’t recommend them highly enough!
Adele – Great Shelford – CB22
Very friendly, efficient and very very effective! I would recommend them happily to anyone else looking for help with hearing related issues.
Kari – Stapleford – CB22