Our COVID procedures remain unchanged. Since the pandemic started, we have all been expected to wear masks in public spaces as part of the government regulations. As a result of the vaccination roll-out, the Government made the requirement for wearing face masks in public optional from 19th July. Our priority has always been to ensure we take measures to protect our clients and staff. We have provided more than 10,000 masks since we re-opened and gallons of hand sanitisers in our effort to provide a COVID secure environment. To date, we have not yet had updated information from our governing bodies or the Government. Our procedures remain the same but we will provide a further update should anything change. Read more here.

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Deaf Awareness Week: 2 – 8 May 2022

Each year, Deaf Awareness Week focuses on a theme. In 2022, the national campaign will focus on children and young people who are living with hearing loss and deafness. Using the #MyDeafStory hashtag on social media, the National Deaf Children’s Society will be sharing inspiring stories from youngsters across the UK.

Find out more about the campaign here.

In the UK, there are over 10 million people living with some form of hearing loss. Deaf Awareness Week aims to promote the positive aspects of living with deafness, as well as raising awareness of the isolation that some deaf people can experience. The event also promotes the use of British Sign Language (BSL), which is currently the subject of a government Bill to become a legally recognised language in England, Scotland and Wales.

Because deafness is a hidden disability, it’s common for people to make incorrect assumptions about those who are living with hearing loss. People who are deaf or have hearing loss usually have personal communication needs so it’s recommended that you ask them about the best ways to speak with them. Here are a few tips to consider:

• Make sure that you’re facing the person you are talking to and speak clearly
• Avoid shouting, speaking too fast or too slow
• If they are unable to understand, repeat it or rephrase it using plain language
• If you’re in a noisy environment, move to a quieter space
• Use simple hand gestures to attracts someone’s attention
• Write things down on paper or a device so that they can follow your conversation

It’s important to remember that many people who usually rely on facial expressions and lip-reading are finding communication especially difficult during the COVID-19 pandemic, when mask-wearing has been commonplace.

While some people are born with hearing loss, others may develop it later in life. This can be due to underlying health issues, exposure to loud noises or simply getting older. Here are some symptoms to look out for:

• Difficulty hearing other people clearly or misunderstanding what they say
• Avoiding noisy places because it’s difficult to hear conversations
• Feeling depressed or isolated due to avoiding some social situations
• Listening to music or watching TV at an unusually high volume
• Having to work hard to hear what people are saying, leaving you feeling tired

If you feel that any of these circumstances apply to you, we would recommend booking a hearing test so that your level of hearing loss can be assessed and a suitable solution can be offered to assistant with your health and well-being.

Find out more about our hearing assessments and treatments at here or call us on 01223 661399.

    What type of appointment do you need?

    If you’re concerned that you may be suffering with hearing loss or troublesome earwax, start by taking our quick and easy quiz. By answering a few simple questions, we’ll be able to understand more about your hearing and advise on the next steps to take. You’ll be on the road to better hearing in less than five minutes.

    What type of appointment do you need?

    Do you currently wear a hearing aid?

    Have you been told previously you have hearing loss?

    Do family members or friends complain the TV or radio is too loud?

    Do you struggle following people speaking in noisy situations?

    Do you have to ask people to repeat themselves?

    Do you hear a ringing or a humming noise?

    Do you worry your hearing isn’t as good as it used to be?

    Full diagnostic assessment - £80*

    The full 1.5 hour diagnostic assessment is nonobtrusive and pain-free. It will thoroughly assess all the components of your hearing pathway from your outer ear, through your middle and inner ear and the auditory processing centre of your brain.
    *redeemable against the purchase of hearing instruments.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    FREE Hearing Test/Ear Health Check

    We offer a free 30 minute hearing test/ear health check to see what might be causing the symptoms you are experiencing. This check may result in an additional appointment to resolve or investigate further, or we can advise accordingly.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    If you have any other symptoms of hearing loss, contact us to discuss your concerns.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    Has your GP surgery confirmed you have excess earwax?

    Have you been oiling your ear for 2-3 days?

    Have you experienced any of the following symptoms? Earache, itchy ear or a blocked feeling in your ears?

    Do you feel your hearing has recently changed?

    Do you hear a ringing or a humming noise?

    Do your ears block when you shower or go swimming?

    Earwax Removal

    Our audiologists are ENT- trained to offer safe and effective endoscopic earwax removal. Once the wax is removed, there is often instant relief from the symptoms you have been experiencing.

    Earwax removal £80.00

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    Oil the ear pre appointment

    Book an earwax removal appointment which allows you to oil for 2-3 days beforehand.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    FREE Ear Health Check

    We offer a free 15 minute ear health check to see what might be causing the symptoms you are experiencing. This check may result in an additional appointment to resolve or investigate further, or we can advise accordingly.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

    If you have any other symptoms of hearing loss, contact us to discuss your concerns.

    Book appointment Start again

    or call 01223 661399 to arrange an appointment

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