The Which? Report For Independent Audiologists

Our COVID procedures remain unchanged.

Since the pandemic started, we have all been expected to wear masks in public spaces as part of the government regulations. As a result of the vaccination roll-out, the Government made the requirement for wearing face masks in public optional from 19th July.

Our priority has always been to ensure we take measures to protect our clients and staff. We have provided more than 10,000 masks since we re-opened and gallons of hand sanitisers in our effort to provide a COVID secure environment.

To date, we have not yet had updated information from our governing bodies or the Government. Our procedures remain the same but we will provide a further update should anything change.

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The Which? Report

 

5-star-Which

Independent audiologist have been given 5 stars across the board in the Which? “Buying a hearing aid” survey. With a customer score of 84%, independent audiologists were [raised for their products and pricing, staff and service, and arrangements and facilities. The major chains did fare as well, with the highest rated as 5% lower than the independent sector. Independents were also the only businesses who scored 5 stars in all of the rated categories ‘product and pricing’, ‘staff and service’, and ‘arrangements and facilities’.

Which? also concluded that on average, privately purchased hearing aids were supplied in under a week, whereas the NHS provided their hearing aids in just under a month! In a case study, a Which? member also commented that her NHS hearing aids were amplifying background noise, such as wind whistling. On visiting her local independent audiologist, she was able to make a huge difference to her life by having the correct hearing aids programmed and fitted.

The Which? survey stated that independent businesses got 5 stars for the staff and service.

angliEAR Hearing is one such independent clinic. We pride ourselves in our ability to help our clients Hear Your Life. 

Understanding your individual needs and tailoring a hearing solution to suit your lifestyle and budget is our primary goal. We offer all our client s FREE, no obligation, 30-day trial on all our hearing instruments. This gives you the complete piece of mind that the hearing solution we have selected is the right hearing solution for you.

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