We have been in our new clinic at Woollards Lane for almost 6 months, but it feels like we have been here forever. We have made it feel like home with new plants for the extra rooms and we are enjoying the extra space.
We have now welcomed to the the clinic Emma our new Practice Manager.
As the business has grown, our responsibilities as an employer have also increased. We need a focus on this level of compliance and Emma comes with a wealth of experience to ensure we can keep everyone safe, as well as help manage things as we grow into our new space.
Emma has two daughters who are both at school and she lives with her partner in Suffolk.
Emma has been on a steep audiology learning curve, and has done really well understanding the different terms, appointment types and concerns people have. She has a great passion for people and customer service and has become a great asset to the clinic.