Our COVID procedures remain unchanged. Since the pandemic started, we have all been expected to wear masks in public spaces as part of the government regulations. As a result of the vaccination roll-out, the Government made the requirement for wearing face masks in public optional from 19th July. Our priority has always been to ensure we take measures to protect our clients and staff. We have provided more than 10,000 masks since we re-opened and gallons of hand sanitisers in our effort to provide a COVID secure environment. To date, we have not yet had updated information from our governing bodies or the Government. Our procedures remain the same but we will provide a further update should anything change. Read more here.

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Preparing for earwax treatment

Ahead of our professional care, you may wish to alleviate symptoms of difficult earwax yourself. These are the dos and don’ts.

As soon as you notice problematic earwax, we’d recommend a medical-grade olive oil. It’s gentle on the skin and helps to soften the earwax, without causing the dryness, itchiness, flaky skin or irritation that can be experienced with other chemical solutions.

In the lead-up to your appointment, we’d encourage patients to apply olive oil twice a day for a few days. This should be sufficient to soften the wax, aiding the safe removal of the blockage. Milder symptoms may be alleviated by olive oil alone. We recommend Earol, which features an easy-to-use applicator. We can provide this, should you need it.

There are a number of at-home earwax treatments that we do not advise trying yourself. You can find more in-depth information on this in our blog post.

Ear syringing

Ear syringing is an outdated method of earwax removal, which has lost popularity over the years in favour of ear irrigation. Syringing squirts water directly into the ear, whereas irrigation introduces water into the ear via a specially adapted earpiece.

Hopi ear candles

These are used in ‘ear coning’ or ‘thermal auricular therapy’. Amongst other reasons, ear candling is not normally performed by a trained ENT professional, so there is no clinical inspection of the ear to check for any medical reasons the procedure should not be carried out. Furthermore, scientific methods have clinically-proven results.

Did you know we offer emergency appointments?

If you would like to book an emergency appointment, please make sure that you have been putting olive oil in your ears twice a day for a few days before coming to see us. Without this, the wax may be too hard, and we may not be able to treat your problem. Please allow approximately 45 minutes for the appointment.

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