The team at audiology clinic, angli-EAR Hearing, in Great Shelford is celebrating after scooping Gold and Silver at the SME Cambridgeshire Business Awards 2022 this month.
Founded in 2016 and employing a team of ten clinical and support staff, angli-EAR Hearing provides family audiology services including ear wax removal, hearing assessments, hearing devices, paediatric services, tinnitus solutions and cochlear implants.
angli-EAR Hearing was rewarded with the accolades in the Best Customer Service and Website of the Year categories at the glittering black tie gala dinner held at the five-star Cambridge Country Club. The event, celebrating business excellence across 20 categories, was attended by business leaders, sponsors and small and medium-sized enterprises from across the county.
angli-EAR Hearing’s Director, Trevor Chapman, praised the clinic’s team, commenting: “What an amazing night! To go home with two awards is a fantastic achievement. Customer Service is at the absolute heart of our business and we are thrilled to achieve such outstanding recognition in the Best Customer Service Public Vote award. I’d like to thank the whole team at angli-EAR Hearing; they make me very proud. Their commitment and drive means they always go the extra mile to ensure clients receive the very best experience and top quality care when they visit our clinic.
We are also delighted to win the Website of the Year award. The website is our online customer service tool, showcasing our experience in hearing healthcare for all the family. Swift help is available 24/7 via our online advice pages, FAQs, quick online diagnostic tool and handy booking system. The award is a seal of approval for our customer experience online.”
As a Gold winner, angli-EAR Hearing are now through to the National Finals of the SME Business Awards to be held at Wembley Stadium in early December.