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We've hidden a Phonak Lyric on our website. If you find it, email us to claim a voucher for a Lyric hearing and suitability assessment!

Cancellation policy

We are pleased to cancel and re-schedule without penalty or administration fees, up to 3pm the day before your appointment. However, if you cancel after 3pm, reschedule or don’t attend on the day of your appointment this will incur the fees listed below as it is unlikely we will be able to re-use the time to support other clients.

Ear Wax Removal – £80. This fee also applies if there is no wax at the appointment.

Ear Health check – £30

Hearing Screening – £30

Full Diagnostic Assessment – £80

Tinnitus Consultation – £160