From the moment you book your appointment, everything goes smoothly and nothing is left to chance. Sanitization is excellent and the surroundings are spotless, the staff welcoming and the service is truly professional. I used to go the the local hospital every six month for wax remaoval but had to wait in a noisy and crowded waiting area and spend lots of time at every stage of the process. Very stressful. here at Shelford I feel totally relaxed and the handling of my treatment is so pleasant and comfortable. The cost is quite modest and the feeling of safety, especially in these COVID times, is remarkable.