My appointment for wax removal was on time and all of the staff were courteous and professional. The procedure itself was also performed with great care and attention, so it might seem odd that I’m not leaving a five star review. The reason is that I’ve come away not convinced that my ears are fully cleared. This is my first time at angli-ear, as I’ve used other providers in the past. I was disappointed that the camera pictures of the inside of my ear shown to me at the end of the procedure were not as clear and sharp as I have experienced elsewhere. In fact, the audiologist apologised for not being able to get a better view inside my left ear. Unfortunately, this is the ear I have most trouble with. I noticed that these images were being stored on my record, so you could check the quality of them yourself. So, I just felt a little let down by the equipment and wondered if the procedure might have been more effective if it had been better.