I can hear again!
Ellie was very reassuring and explained the processes she would be using to clear my ears very well. After unblocking my ear I could hear again which was fantastic, however to ensure my ears did not give me any further issues, Ellie made sure no further wax was present and cleaned them thoroughly before my appointment ended. Great job, well done 👏
NHS had 2 tries at syringing with no success
I had a problem with ear wax. The NHS had 2 tries at syringing with no success. I contacted anglEAR Hearing and the following morning I was leaving their building with full hearing and clean ears. Trevor did the procedure very effectively. He explained clearly what he was doing and the whole procedure was painless. I'll definitely be going back when I have an ear wax problem again.
Put my child at ease
The service we received today at angli-EAR Hearing was exceptional. My 11 year old daughter frequently suffers from compacted ear wax and along with this gets extremely upset and agitated, pleading with me to get it removed ASAP. On phoning angli-EAR Hearing they were extremely understanding and accommodating, both Trevor and Sarah on reception were fantastic and very reassuring to my child, setting us both instantly at ease. Trevor explained everything in great detail and I certainly learnt a thing or two about the latest treatments available. I wouldn't hesitate to recommend them to anyone.
Amazing. Truly fantastic service
Amazing. Truly fantastic service. I went almost two weeks with a blocked ear. Made an appointment and Stephanie was most accommodating to my working hours. But her determination for perfection was amazing. I went in with one blocked ear, to find out I had one and almost a second and walked out with two perfectly clear ears. My girlfriend was hugely impressed and now wants to go herself. Teddy was a most lovely surprise welcome and they do everything to make you feel at home and perfectly comfortable. I cannot recommend them enough especially Stephanie and I will most certainly be going back again. Wonderful people and amazing service.
Extremely good service
Extremely good service. Very friendly and helpful staff. Made me feel that my issue was important and I felt comfortable at all times.
I’ll certainly use this service again
The audiologist who treated me was wonderful, Stephanie - ex US Air Force audiologist. She was really clear in explaining everything and made me feel entirely at my ease during the procedure. The whole process was very 'therapeutic' in that respect. And the results were good. I'll certainly use this service again if/when I need it.
I was able to get an appointment within a few days of ringing, and actually got an earlier slot due to the original appointment being cancelled due to sickness. I could very well have been told come back another day, but they got me in at the convenience to everyone in involved.
I never feel rushed…
Everyone is friendly and polite.. including the dog! We are always offered a hot drink which helps to make us feel welcome. I think the most important thing for me is that I never feel rushed and that Trevor always listens and understands
Fantastic service, Staff and modern location with great technology. One of the best customer services experiences I have had.
Very quick, competent, professional and friendly service
My little daughter had earwax build-up removed. Very quick, competent, professional and friendly service. Would definitely recommend.
Made the world of difference
After being cajoled to do something about my hearing I attended Trevor's clinic. Having had the hearing test I was quite shocked to find out how much hearing I had lost especially clarity , it seems my brain was guessing at many words ! Trevor explained my choices and recommend my hearing aids ( sorry instruments ). They have made the world of difference over and above the ones I had , plus the fact they are so much more comfortable to wear . My wife now says she can't grumble about me under her breath now ! I have no hesitation in recommending Trevor and his team. I felt under no pressure and everything was explained throughout . Even had IT advice . Three lovely people plus Teddy.
Very friendly and professional
Very friendly and professional. Explained procedures fully and answered all questions and sorted out my ear problems. Very grateful and I highly recommend
My hearing was in safe hands
I felt my hearing was in safe hands. The whole experience was handled in a very professional way and I won't hesitate to use this service again