If your hearing aids stop working or don’t sound right, help is quick and straightforward. At angli-EAR Hearing, most hearing aid repairs are completed in the clinic, and if your devices ever need to be sent to the manufacturer, you won’t be left without hearing support.
Most Hearing Aid Repairs Are Done in Clinic
In many cases, hearing aid problems can be resolved during a single audiologist appointment or by our fantastic HearCare Assist team on Reception (no appointment necessary!)
Our clinical and HearCare Assist teams regularly fix:
- Blocked microphones or receivers
- Wax or moisture build-up
- Loose tubing or fittings
- Minor technical faults
- Sound quality or performance issues
Manufacturer repairs are only required occasionally.
What Happens If Hearing Aids Need Manufacturer Repair?
If your hearing aids need to be sent away, we make sure your hearing is not interrupted.
- You’ll receive loan hearing aids at the same appointment
- The loan aids are programmed for your hearing needs
- You keep them until your repaired devices are ready
This ensures you continue hearing clearly at all times.
Aftercare for Existing angli-EAR Hearing Clients
If you purchased your hearing aids from angli-EAR Hearing, this level of support is already included in your aftercare.
Our Aftercare Service includes:
- Six-monthly check-ups
- Annual hearing tests
- Hearing aid reprogramming
- Ongoing advice and support
- Routine maintenance, cleaning and minor repairs*
- Adjustments such as changing domes and filters
If your hearing aids ever need to be sent to the manufacturer, loan hearing aids are provided during the same appointment, so you’re never without sound.
Didn’t Buy Your Hearing Aids From Us?
If your hearing aids were purchased elsewhere, you can still access professional support from angli-EAR Hearing. Here’s what you can do…
The Hearing Aid Challenge
The Hearing Aid Challenge allows us to assess your current devices and reprogramme them for optimal performance — or your money back!**
Discover more about the Hearing Aid Challenge here and Book Your FREE Initial Check and to see if your hearing aids can be reprogrammed. Book by 28th Februrary 2026 and get £50 off (25%) the £200 Hearing Aid Challenge appointment. Use code FB50 at the checkout.
The Hearing Aid Challenge doesn’t include repair work, but you can purchase a Service Plan for future cover.
Service Plans – The Same Aftercare, Without Buying New Hearing Aids
Our Service Plans allow you to access the same aftercare service our existing clients enjoy, even if your hearing aids weren’t purchased from our clinic.
You can:
- Buy 6- or 12-month follow-ups***
- Choose cover for 1–2 years
- Pay upfront for peace of mind
Service Plans are ideal if you:
- Want ongoing maintenance, repairs and priority aftercare
- Need support for an interim period
- Are spending time locally and need reliable hearing care
In short, Service Plans let you buy the same professional aftercare service, without having to replace your hearing aids.
Not sure what support you need?
If your hearing aids aren’t performing as they should, we’re happy to assess them and talk you through your options – including repairs, loan hearing aids, pricing and Service Plans. Just give us a call on 01223 661399.
Please note:
One Hearing Aid Challenge appointment per person.
*charges apply for out of warranty repairs
**Additional terms and conditions apply
***One Service Plan purchase per new client allowed
