Our COVID procedures remain unchanged. Since the pandemic started, we have all been expected to wear masks in public spaces as part of the government regulations. As a result of the vaccination roll-out, the Government made the requirement for wearing face masks in public optional from 19th July. Our priority has always been to ensure we take measures to protect our clients and staff. We have provided more than 10,000 masks since we re-opened and gallons of hand sanitisers in our effort to provide a COVID secure environment. To date, we have not yet had updated information from our governing bodies or the Government. Our procedures remain the same but we will provide a further update should anything change. Read more here.

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Did you know we offer hearing aid trials?

You can only know if potential new hearing aids are right for you by trying them out in all the different situations of your life. We want you to be completely happy with your new hearing aids, which is why we offer a hearing aid trial before buying.

Our FREE 30-day, no-obligation trial allows you to try your new hearing aids for an extended period of time, in order to see if they are going to be able to provide you with the results you are looking for.

A 10% deposit is required upon ordering and, if you change your mind for any reason, we’ll refund your money minus a Hygiene Fee* for any personalised items.

Once you have tried the hearing aids in your daily life, you will be able to decide if the investment in your hearing is worthwhile.

Contact us on 01223 661399 to find out more about hearing aid trials.

*Non-refundable hygiene fee (per hearing aid) applicable as soon as impressions are taken:

  1. £25 Receivers and domes (applicable after fitting if personalised)
  2. £40 Slim tips, Acrylic or Silicone
  3. £50 Earmould, Acrylic or Silicone
  4. £100 Shell, Acrylic or Silicone

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