Fantastic service from start to finish
My grandson, who is 5, has been suffering with glue ear. I wanted to make sure that this was the only reason for his hearing issues. I contacted Angliearhearing and an appointment was organised very quickly. On the day, Samjan was amazing. She managed to carry out all of the tests and Matthew was completely at ease with her. He is looking forward to going back for his follow-up. Everyone I dealt with, in person or over the phone, was helpful and friendly. I would definitely recommend this company.
The service and attention was excellent
The service and attention to detail I received were excellent. Stephanie listened very well to my issues regarding my hearing, and was able to provide a solution in terms of a hearing aid. She was very careful to ensure all aspects of the hearing aid worked as well as possible for me. Stephanie was helpful and polite throughout, and clearly has a great amount of expertise
very fair pricing
Excellent service, very friendly, very fair pricing
All my questions were answered thoroughly
Excellent, professional and friendly service. My appointment felt left me feeling very reassured. All my questions were answered thoroughly and with care
A Great experience cant fault it in anyway
Having had a problem with Ear wax on a regular basis ,painful experiences with NHS treatment and being a bit of a scaredy cat when it comes to ears whats a girl to do ? Fortunately i have just discovered your team .... A home visit for my housebound elderly mother , resulted in her agreeing to trial hearing aids when all others had fallen by the wayside , My ears cleaned and cleared so now the neighbours don't have to hear my telly and it was quick painless and fascinating to see my eardrums! Top this off with a visit from the wonderful Teddy... A Great experience cant fault it in anyway!
removing the ear wax was painless and efficient
I was able to book an appointment very quickly. The treatment was explained clearly by Trevor Chapman giving me reassurance. The procedure to remove the ear wax was painless and efficient.
Very impressed with the expertise
Very impressed with the expertise of Trevor who explained everything to me making sure I understood what was going on.There was no trying to sell me anything, he was always straight down the line as to what my hearing problem was and the best way forward, plus he had a great sense of humour, he needed that with me!"
The practice was welcoming (especially Teddy)
Everything was straightforward and seamless. The practice was welcoming (especially Teddy) and the level of service brilliant
Welcoming friendly considerate staff
Could make prompt appointment for ear wax removal. Welcoming friendly considerate staff. Procedure wasn't rushed and was explained in detail. Procedure executed in a calm, professional manner and was painless
NHS had 2 tries at syringing with no success
I had a problem with ear wax. The NHS had 2 tries at syringing with no success. I contacted anglEAR Hearing and the following morning I was leaving their building with full hearing and clean ears. Trevor did the procedure very effectively. He explained clearly what he was doing and the whole procedure was painless. I'll definitely be going back when I have an ear wax problem again.
Put my child at ease
The service we received today at angli-EAR Hearing was exceptional. My 11 year old daughter frequently suffers from compacted ear wax and along with this gets extremely upset and agitated, pleading with me to get it removed ASAP. On phoning angli-EAR Hearing they were extremely understanding and accommodating, both Trevor and Sarah on reception were fantastic and very reassuring to my child, setting us both instantly at ease. Trevor explained everything in great detail and I certainly learnt a thing or two about the latest treatments available. I wouldn't hesitate to recommend them to anyone.
Amazing. Truly fantastic service
Amazing. Truly fantastic service. I went almost two weeks with a blocked ear. Made an appointment and Stephanie was most accommodating to my working hours. But her determination for perfection was amazing. I went in with one blocked ear, to find out I had one and almost a second and walked out with two perfectly clear ears. My girlfriend was hugely impressed and now wants to go herself. Teddy was a most lovely surprise welcome and they do everything to make you feel at home and perfectly comfortable. I cannot recommend them enough especially Stephanie and I will most certainly be going back again. Wonderful people and amazing service.
Extremely good service
Extremely good service. Very friendly and helpful staff. Made me feel that my issue was important and I felt comfortable at all times.