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Meet The Team: Elle – Your Hearing Care Assistant

Welcome to our “Meet the Team” series!

Today, we’re delighted to introduce you to Elle, our Hearing Care Assistant extraordinaire. With her passion for audiology and dedication to client care, Elle plays a vital role in ensuring our clients enjoy clear and comfortable hearing.

We sat down with Elle to discuss her journey and expertise in wax removal and audiology:

Background and Inspiration

Elle’s journey into audiology and wax removal began in a rather unexpected place – a dental clinic. Having worked as a trainee dental nurse and receptionist at an NHS dentist, Elle found herself yearning for a more fulfilling career path. The challenges brought about by the COVID-19 pandemic prompted her to seek a change, leading her to discover her passion for clinical care and audiology.

“I always loved the clinical aspect of dentistry,” Elle shares. “But I wanted to be more than just a bystander in patient care. I wanted to make a real difference in people’s lives.”

Driven by her desire to positively impact others, Elle embarked on a new journey in audiology and wax removal, where she could utilise her clinical skills to help individuals reclaim the joy of clear hearing.

Training and Qualifications

Equipped with determination and a thirst for knowledge, Elle pursued extensive training in wax removal and audiology. She obtained qualifications to perform wax removal using various techniques and equipment. Additionally, Elle holds a Hearing Care Assistant certificate, allowing her to conduct hearing screenings and tympanogram tests.

“My training took me to different locations for practical hands-on experience and in-depth studies,” Elle explains. “It was a rigorous process, but it prepared me to deliver exceptional care to our clients.”

Passion for Client Care

What Elle loves most about her role is the opportunity to make a meaningful difference in the lives of her clients. Each day brings unique challenges and opportunities to help individuals regain their hearing clarity.

Elle advises individuals to watch out for symptoms such as muffled hearing, pressure, and increased tinnitus, which may indicate ear wax issues. Prompt attention to these signs can prevent further complications and restore hearing clarity.

“I thrive on the diversity of each client and their unique ear conditions,” Elle says. “Being able to restore someone’s hearing and witnessing their joy is incredibly rewarding.”

However, Elle often encounters misconceptions about ear wax removal, such as underestimating its impact on hearing and tinnitus. She emphasises the importance of timely intervention and proper care to prevent complications.

“I had a young adult come in with sudden hearing loss, thinking it was wax-related,” Elle recalls. “Fortunately, we caught it early and directed them to the appropriate care. It’s a reminder of the importance of prompt action.”

Staying Updated

To stay abreast of the latest advancements in audiology and wax removal, Elle relies on resources from professional bodies like the British Society of Hearing Aid Audiologists (BSHAA). Regular in-house meetings and access to industry updates enable her to provide top notch care to her clients.

As a valued member of our team, Elle embodies our commitment to excellence in audiology and wax removal. Her dedication to client well-being and passion for improving lives make her an indispensable asset to our clinic.

“I love my job” says Elle, “because not only is every client and their ears so different- but to be able to give most clients their hearing back is the best feeling for us both. Plus, our friendly, loving team makes every day enjoyable!”

If you’re experiencing hearing difficulties or seeking wax removal services, Elle is here to guide you on your journey to clear and comfortable hearing.

Book an appointment today and discover the difference Elle and our team can make in your life.